Such an amazing place, every single staff member was absolutely lovely. They all went above and beyond to ensure we had a great time with everything we needed. Around the pool the service was amazing, so fast and polite. We were also really impressed with the food, so many options and all really nice. Again the staff in every restaurant were so lovely, at breakfast our waiter would always bring us extra mimosas. When we wanted to go get a taxi, the staff at the front were extremely helpful and organised it with a pick up within 10 minutes. Honestly such a lovely place, the beach is really nice, the pools are lovely and the restaurants are great. So impressed, had an amazing time would definitely recommend!!
Dorothea
מרץ 2025
The Hilton Tulum was absolutely beautiful. I went with my sister for a girls trip and it was truly a relaxing time (we are 19 and 21). We lounged by the pool each day, made use of the fitness centre, and did aqua aerobics every afternoon. We spent a lot of time at the main pools, where one is more reserved, and the other for socializing. So there are options for everyone! The property has 4 restaurants, in which we did the Mexican, steak house and Japanese. The service was on point and we enjoyed the food very much. The buffet had a range of choices and was never overcrowded. The entertainment at night consisted of dancing which we loved, but with the rain we sadly only experienced it 2 out of 4 of our nights there. The property itself is stunning and large. Our room in particular was very clean and well taken care of. The architecture and detail is very impressive, making it the perfect place to take lots of photos.
Rudy
מאי 2023
The Tulum Hilton is new, and the rooms are super-nice. The staff is very attentive, and there is abundant wildlife all around the resort (iguanas, Coatimundi, lizards.) Really GREAT pool areas.
Hal
דצמבר 2022
the consistency of all the staff! food, drinks & events.
Lakeyes
ינואר 2023
The hotel's location is great, just in the middle of the jungle with a nice small beach and many pools to enjoy, the staff is super friendly, special shout out to the Lobby Bar staff they were just amazing! Breakfast and Lunch are buffet with many delicious and fresh options, Dinner requires a reservation to one of there many options; the Asian restaurant has great food, but the Mexican one def has the best views. Also liked that there are different activities every night which are a nice way to enjoy a drink and have fun.
Cesar
יולי 2024
The property was very clean and the staffs were nice, the location was perfect! All inclusive buffet was the better option because of the food options. The pools were clean and a better option for swimming.
Kamara
מאי 2022
Incredible aesthetics. The hotel could not be more beautiful if it tried. Incredible views, beautiful rooms and really comfy beds and really clean everywhere. The staff are super friendly: on check in we got moved from casa 4 to casa 2 which as 2 adults was great to be nearer the main hotel (kids area is more casa 6 where the buffet is). If you want to walk to the main hotel from casa 2 it’s fast but to casa 6 is about 10 minutes which feels a lot in that heat. But we never had to walk the full way, a buggy always offered to pick us up on route. Also lots of separate pools for different vibes, party pools, quiet pools and kid pools. Lovely shop on site and the 24/7 cafe is great. The staff are super welcoming. The sea salt bar in casa 2 is my favourite place to eat and the la luz Italian restaurant.
Racheda
ספטמבר 2023
beach front, food, dining, beautiful resort
Lizzie
יולי 2022
Imani
מרץ 2023
it was beautiful and the staff were very kind
Anonymous
ינואר 2023